RETURN POLICY |FAQs
Terms and Conditions for ALIRRA Haircare Products website with a 30-day return policy and 5-7 days shipping times:
“Terms and Conditions"
- Our products are intended for personal use only and should not be resold.
- We reserve the right to refuse service or cancel orders at any time.
- Prices and availability of products may change without notice.
- We offer a 30-day return policy for unopened and unused products.
- We take privacy and security seriously and protect all personal information provided by our customers.
Our prices and product availability are updated on a regular basis, typically daily. As for the factors that influence those updates, they can vary depending on a variety of factors such as market trends, demand, and supply chain logistics. However, we always strive to offer our customers the best possible prices and selection of products.
We have a dedicated team that constantly monitors our prices and product availability, as well as customer feedback and reviews. We also have a price match guarantee to ensure our customers always get the best deal possible. Additionally, we offer personalized recommendations and assistance to help customers find the right product for their needs. Ultimately, our goal is to provide our customers with a seamless shopping experience and high-quality products at competitive prices.
We regularly conduct market research and analyze customer data to stay up-to-date with current trends and preferences. Our team also undergoes regular training and education to stay informed about industry developments and best practices. In addition, we encourage our team members to communicate directly with customers to gather feedback and insights. This helps us to continually improve our offerings and provide an exceptional customer experience.
1. All orders will be processed within 24 hours of payment confirmation.
Here are a few key reasons why customers cannot cancel their ALIRRA Haircare orders once they have paid for them. First, our products are often made to order, meaning we begin production as soon as payment is received. Second, our shipping and fulfillment processes are highly efficient, which means orders can sometimes ship within hours of being placed. Finally, our products are highly sought after and often sell out quickly, so canceling an order could mean missing out on the opportunity to purchase your favorite ALIRRA Haircare items. We appreciate your understanding and look forward to providing you with top-quality hair care products in the future.
At ALIRRA Haircare, we take customer satisfaction very seriously. If you are not satisfied with your purchase, please contact our customer service team and they will work with you to find a solution. Our team is dedicated to ensuring that our customers are happy with their purchases and we will do whatever we can to make sure that happens. Thank you for choosing ALIRRA Haircare!
2. Shipping times may vary from 5-7 business days depending on your location.
We have a rigorous quality control process in place to ensure that all of our products meet our high standards before they are shipped to our customers. This includes thorough inspections, testing, and certification by our team of experts to ensure that every product is safe, reliable, and of the highest quality. We also work closely with our suppliers to ensure that they adhere to strict standards for materials, manufacturing processes, and environmental impact. Additionally, we continually monitor feedback from our customers to identify any potential issues and take proactive measures to address them.
At our company, we strive to maintain the highest quality standards while also being mindful of cost-effectiveness. We achieve this through a combination of factors, including utilizing advanced technology and automation to streamline our processes, continuously evaluating and optimizing our supply chain, and investing in the training and development of our employees to ensure they have the skills and expertise needed to deliver top-quality products and services. Additionally, we conduct regular cost-benefit analyses to identify areas where we can make improvements without sacrificing quality.
3. ALIRRA Haircare Products does not offer returns or refunds on any products sold.
Firstly, we prioritize the quality of our products and ensure that they are in excellent condition before shipping. Secondly, we do not want to encourage abuse of our return policy. Thirdly, returns and refunds can be costly for us as a business. Fourthly, our policy helps us to maintain competitive pricing for our customers. Fifthly, it helps us to avoid unnecessary waste and environmental impact from returned products. Is there anything else I can help you with?
4. If you receive a defective or damaged product, please contact us immediately for a replacement.
If you receive a defective or damaged product, please contact us immediately for a replacement. We will provide you with further instructions on how to return the item and receive a replacement. Please note, we do not offer returns or refunds on any products sold.
5. By purchasing from the ALIRRA Haircare Products website, you agree to these terms and conditions
CAN ALIRRA BE USED ON ALL TYPES OF HAIR?
YES. NATURAL, RELAXED, DAMAGED, TEXLAXED, KINKY CURLY, UNMANAGEABLE, MIXED TEXTURE, FRIZZY, BRITTLE, THIN HAIR.
(REMEMBER ALL TYPES OF HAIR)
CAN I USE ALIRRA AS MY LEAVE-IN CONDITIONER?
YES, YOU ONLY NEED A SMALL AMOUNT (DIME SIZE) TO FOLLOW UP WITH OUR ALIRRA MILKSHAKE OR YOUR FAVORITE MOISTURIZER AND SEAL YOUR ENDS WITH A LIGHTWEIGHT OIL.
CAN YOU SEND ALIRRA TO P.O. BOXES OR APOS?
NO, P.O. BOXES OR APOS
*ALL CHARGES ARE IN US DOLLARS.*
CAN ALIRRA GROW MY HAIR BACK?
YES ALIRRA HAS GROWN BACK EDGES, NAPE AREA, CLIENTS WITH ALOPECIA, AND MORE. ALIRRA HAS HELPED AID IN THE GROWTH PROCESS OF DAMAGED OR BROKEN AREAS.
DO I NEED TO WASH MY HAIR FIRST, THEN APPLY ALIRRA?
NO, YOU CAN APPLY ALIRRA TO DRY DIRTY HAIR. (DID YOU KNOW THAT WHEN YOU WASH YOUR HAIR AND THEN CONDITION IT, YOU ARE WASHING THE NATURAL OILS THAT YOU PRODUCE YOURSELF? IT IS A PROVEN FACT THAT WHEN YOU PLACE OIL ON YOUR SCALP WITH A LITE MASSAGE AND APPLY ALIRRA NOT ONLY ARE YOU GIVING YOUR SCALP A NATURAL CLEANSE BUT A HEALTHIER ONE.
HOW LONG CAN I LEAVE ALIRRA ON?
YOU WILL FEEL A TINGLING SENSATION ONCE YOU APPLY IT WITHIN A FEW MINUTES. YOU CAN LEAVE IT ON FOR 45 MIN OR LONGER OR OVERNIGHT. (REMEMBER THE LONGER IT SITS THE SOFTER IT WILL BECOME OVER TIME. IT'S A PROCESS).
I JUST BOUGHT SOMETHING FROM YOUR SITE. HOW LONG WILL IT TAKE TO ARRIVE?
ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 24HRS DURING BUSINESS WEEK. YOUR ORDER WILL BE PROCESSED HAND-INSPECTED AND SHIPPED THE SAME BUSINESS DAY IF MADE BEFORE 9 AM EST. KEEP IN MIND THAT DUE TO WEATHER THAT IS UNCONTROLLABLE, WEEKENDS AND HOLIDAYS ARE NOT CONSIDERED BUSINESS DAYS BY ALIRRA HAIR CARE OR OUR SHIPPING PARTNERS. (IN-STOCK ITEMS ONLY, CHECK THE ITEM STATUS ON THE PRODUCT PAGE). PLEASE REFER BACK TO THE CANCELATION AREA ABOVE.